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Terms & Conditions

Terms and Conditions of Use:
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General Provisions

  • Effective date: June 23, 2025

  • May be modified at any time without prior notice

  • Continued use of the Site implies acceptance of updated terms

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Purchase of Tripod Ladders Buyers agree to read and comply with all applicable safety standards, including:

  • RSST, article 25.1 (Quebec)

  • CSTC, article 3.9.1

  • WSPS (Canada/Ontario) recommendations​

Relevant agencies may include:

  • CNESST

  • Légis Québec

  • RSST

  • CSTC

  • WSPS Canada

  • CSA

  • CCOHS

  • EN131

  • TÜV

  • ANSI

  • SCT

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Acceptance of Terms

  • By accessing www.tripodorchardladders.ca ("the Site"), operated by Les Entreprises Céline Simard, you agree to be bound by these Terms and Conditions

Electronic Communications

  • Communications via the Site or email are considered legally equivalent to written communications. 

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Products and Warranties

  • All products are sold new, with a limited warranty provided by the manufacturer, covering manufacturing defects only.

  • Descriptions, pricing, photos, and colors are for reference only and may change without notice.

  • All prices are in Canadian dollars, before Quebec taxes

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Merchant Rights Tripod Orchard Ladder.com reserves the right, without prior notice, to:

  • Refuse service to anyone

  • Modify or cancel any order

  • Suspend or terminate Site access

  • Update or alter Site content

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Merchant Contact Information

  • Tripod Orchard Ladders.ca

  • Operated by Les Entreprises Céline Simard

  • 928, 11th Avenue, Laval, QC, H7R 4M7, Canada

  • 📞 514-755-7578

  • 📧 info@tripodorchardladders.ca

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Products, Prices, and Descriptions

  • All products are new and come with a limited manufacturer warranty covering defects only

  • Product photos are for illustration purposes only

  • Specifications and pricing may change without notice

  • Color accuracy may vary due to screen settings

  • All prices in Canadian dollars, taxes excluded

  • Discounts based on suggested retail prices or comparable models

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Errors and Accuracy

  • Information on the Site may occasionally be inaccurate or outdated

  • Tripod Orchard Ladder.com may cancel any order affected by such inaccuracies and issue a full refund

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Shipping and Returns

  • Orders must be picked up within 10 business days by appointment

  • Shipping costs are the customer's responsibility

  • No customs duties apply for U.S. deliveries

  • Risk and ownership transfer to customer upon handover to carrier

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Return Policy

  • All sales are final

  • No exchanges or refunds except for confirmed manufacturing defects

  • Approved exceptions may incur a 3% restocking fee plus handling charges

  • Shipping fees are never refundable

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Account Registration and Security

  • Users must keep login credentials confidential

  • Report unauthorized access within 48 hours

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Limitation of Liability

  • Tripod Orchard Ladder.com is not liable for indirect or consequential damages from Site or product use

  • This includes financial loss and technical malfunctions

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Copyright

  • All Site content is protected under intellectual property law

  • Unauthorized use is prohibited without written permission

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Jurisdiction

  • Governed by the laws of Quebec

  • Disputes must be addressed in the judicial district of Laval, QC, Canada

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Modifications

  • Effective since June 23, 2025

  • Subject to change at any time without prior notice

  • Continued Site use implies acceptance of changes

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Contact

Shop online

https://www.tripodladderscanada.ca/shop-ladders 

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